Dear subscribers and users,
First of all sorry for the late announcement and if we couldn’t contact you yet.
We are treating each order and contact each customer individually, so be reassured that you will receive an email from us soon.
At the beginning of April, we made an announcement regarding the temporary suspension of many services from the Japanese Post Office.
The service we usually use to send your Boxes (SAL) has been suspended to all countries.
That’s why we are using Airmail to send your Box but it costs some temporary shipping fees ($7).
However, there is some country that can’t use Airmail because of the lack of plane transportation.
Since the end of April, Japan Post announced a further suspension to more countries, including the USA.
Here is the list of those countries:
Here is the consequence of our service :
For all the countries that are not on that list, we continue to send your Box normally with an additional charge of $7.
If your country is on that list we offer you two options :
-We can keep and store your box until the situation is back to normal (there is no information about when it will)
-We send you your Box by Surface Mail (boat). It won’t cost you any extra fee but it takes at least two months to arrive.
So keeping the box until the situation is getting better may be faster than to ship it by Surface Mail but we have no guaranty on that point.
We are studying other options like DHL that seems to cost a lot, and we will continue to update you as soon as there is further information.
All of our partnership programs and contests are suspended until this situation is solved.
Thank you for your understanding and stay safe!
The Tanoshi Me team
IMPORTANT: many April Boxes that we sent the beginning of April came back to us because of the service suspension. We are contacting each concerned customers and offering solutions.